Sewer Backup Assessment
A sewer backup is a serious situation because the water can be contaminated. This page explains warning signs, important safety steps to avoid contact with contaminated water, and how to request an assessment.
Request this service
When it's needed
Common reasons you may need sewer backup assessment
- Water or sewage backing up through floor drains or fixtures
- Multiple drains backing up at the same time
- Gurgling from toilets or drains when other fixtures are used
- Sewage odors inside the home
What's involved
Typical service tasks & considerations
- Reviewing which fixtures are affected to understand the scope
- Advising on safety precautions around contaminated water
- Assessing the likely cause of the backup
- Recommending the appropriate next step or repair scope
Possible causes
Related plumbing problems & causes
A blockage or collapse in the main sewer line
Root intrusion into older sewer pipe
A failed or overloaded sewer connection
Heavy flow overwhelming an already partially blocked line
Stay safe
Safety & prevention
General precautions to keep in mind. These don't replace professional assessment.
- !Avoid all contact with backed-up water — it may be contaminated. Keep people and pets away from the area.
- !Don't run water or flush toilets if a backup is active, as it can worsen the situation.
- !If contaminated water has spread, avoid tracking it to other areas and request professional help.
Sewer Backup Assessment FAQs
Questions about this service
- What are common signs of a sewer backup?
- Common signs include water or sewage coming up through floor drains or lower fixtures, multiple drains backing up at once, gurgling from toilets or drains, and sewage odors inside the home. Any of these warrant an assessment.
- Is sewage backup water dangerous?
- Backed-up sewer water can be contaminated and should be avoided. Keep people and pets away from the area, don't run water or flush toilets while a backup is active, and request professional assessment and cleanup.
Related services
You may also need
Need sewer backup assessment?
Describe the issue and submit a service request. Availability is confirmed with the business — no response time is promised here.